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In the 1980s, copied documents were the preferred method for companies to archive and communicate and Xerox was the dominant provider of copiers and related services. Competition from manufacturers like Canon, Mita, Ricoh, Savin, Toshiba, Minolta, Lanier and Sharp began taking market share from Xerox and thus created a cost competitive environment that had not existed previously.
Since 2006, DTS has been perfecting our multi-sourcing business model. Our unique approach is a repeatable in all businesses that rely on document output technology. DTS looks at all aspects of your current program through a lens of opportunity. We understand all sides of the negotiation and create an environment that encourages vendors to stay competitive, maintain excellent service and continue to bring value and innovation throughout the contract life cycle.
DTS enables our clients to gain control of all aspects of our multi-source arrangements and the lifecycle of their devices. Our customers get the best pricing throughout the contract period and receive the best possible service from all vendors. This eliminates vendor complacency, lack of innovative ideas from vendors and poor levels of service.
“The DTS Multi-Source Document Management Strategy (MDMS) allowed Duke Office Products to eliminate risks, make better decisions and take control over what is still one of the largest expenses in business today. With the DTS strategy suppliers are attentive and innovative, prices are significantly improved and the suppliers deliver the highest levels of service and support throughout the contract period."